Superior Plastics<\/a>.<\/p>\n3.0 Responsibilities<\/p>\n
Top management is responsible for managing all Needs & Expectations of Interested Parties<\/p>\n
4.0 Procedure<\/p>\n
Needs and Expectations of Interested Parties shall be monitored and reviewed by top management that can positively or negatively affect the organization’s ability to achieve desired results.<\/p>\n
Considerations:<\/p>\n
Possible influence or impact on your performance or decisions
\nAbility to create risks and\/or opportunities
\nPossible influences or impact on your industry
\nAbility to affect you through their decisions or activities<\/p>\n
Below is the AS9100D Annex A.3 statement concerning Interested Parties<\/p>\n
UNDERSTANDING THE NEEDS AND EXPECTATIONS OF INTERESTED PARTIES<\/strong><\/p>\nSub-clause 4.2 specifies requirements for the organization to determine the interested parties that are relevant to the quality management system and the requirements of those interested parties. However, 4.2 does not imply extension of quality management system requirements beyond the scope of AS9100D. As stated in the scope, AS9100D is applicable where an organization needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction.<\/p>\n
There is no requirement in AS9100D for the organization to consider interested parties where it has decided that those parties are not relevant to its quality management system. It is for the organization to decide if a particular requirement of a relevant interested party is relevant to its quality management system.<\/p>\n
OSHA<\/strong>
\nExpectations: They expect a safe and healthy work environment
\nObjectives: Maintain proper working conditions to avoid penalties and fines
\nPriority: High<\/p>\nFIRE DEPARTMENT<\/strong>
\nExpectations: They expect fire and life safety hazards to be non-existent
\nObjectives: Maintain safe working environment to avoid penalties and fines
\nPriority: High<\/p>\nCUSTOMER \/ END USER<\/strong>
\nExpectations: They expect parts to be supplied on time
\nObjectives: Retain contract, increase repeat orders
\nPriority: High<\/p>\nBANKERS<\/strong>
\nExpectations: They expect prompt and timely payments
\nObjectives: Maintain high credit rating for ease of future lending
\nPriority: High<\/p>\nINSURERS<\/strong>
\nExpectations: They expect safe working conditions
\nObjectives: Maintain low premiums
\nPriority: High<\/p>\nEXTERNAL PROVIDERS \/ CONTRACTORS<\/strong>
\nExpectations: We expect timely deliveries of quality product\/service at a low price
\nObjectives: Offer repeat business
\nPriority: High<\/p>\nEMPLOYEES<\/strong>
\nExpectations: Expect safe working conditions, competitive pay, and recognition
\nObjectives: Low turnover
\nPriority: High<\/p>\nNEIGHBORS<\/strong>
\nExpectations: They expect safe work environment, friendly employees, non-hazardous chemicals
\nObjectives: Maintain stress free relations
\nPriority: High<\/p>\nPlease complete the form below if you have completed your training<\/h2>\n