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To address customer satisfaction deficiencies.
Information to be monitored and used for the evaluation of customer satisfaction shall include, but is
not limited to product conformity, on-time delivery, customer complaints, & corrective action requests.
Top management is responsible for completing this document.
In the event customer satisfaction deficiencies occur, this form shall be completed by a member of top management.
Customer satisfaction deficiency: How this deficiency will be addressed:State how and when the effectiveness of the results will be assessed:Name(Required)
MM slash DD slash YYYY
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